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How do I manually setup a phone?

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How do I manually setup a phone?

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Arjun Kumar Parsi July 02, 2008 06:28

Found the solution
1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization
6. Set The Remote Database ./contacts

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Philip Fountain May 28, 2008 09:47

If you are not in a country that supports an automatic configuration text message then you can still use Soocial by setting up your phone manually. Many phones have different ways to do this, but in general you must fill in the following information:

1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization

Other fields do not matter, but be sure to have a working internet connection.

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If you are not in <a href="http://getsatisfaction.com/soocial/topics/in_which_countries_does_soocial_work" title="in which countries does soocial work">a country that supports an automatic configuration text message</a> then you can still use Soocial by setting up your phone manually. Many phones have different ways to do this, but in general you must fill in the following information: 1. Server: sync.soocial.com 2. Username: your Soocial username 3. Password: your Soocial password 4. Port: 80 5. Set to include contacts synchronization Other fields do not matter, but be sure to have a working internet connection.

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Arjun Kumar Parsi June 25, 2008 14:48

Using Nokia N95 8GB What should I give for remote database I gave "contacts" but it didn't work

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Using Nokia N95 8GB What should I give for remote database I gave "contacts" but it didn't work

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Pavel Mikhaelian July 01, 2008 08:43

Same problem. We have to try different server version - 1.1, instead of default 1.2

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Same problem. We have to try different server version - 1.1, instead of default 1.2

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Pavel Mikhaelian July 01, 2008 08:44

YES! It uses server v1.1

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YES! It uses server v1.1

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Arjun Kumar Parsi July 02, 2008 06:28

Found the solution
1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization
6. Set The Remote Database ./contacts

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- Stefan Fountain (Chief Monkey) July 02, 2008 09:50
  
  Thanks Arjun, although it really *shouldn't* matter what the remote database is. If this works than that might help others too, thanks heaps!
  
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- Polle de Maagt September 07, 2008 17:16
  
  Where username is the emailaddress you use :)
  
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- manonmars1 March 21, 2012 18:10
  
  Thanks a Lot Man, you're a genius
  
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Found the solution 1. Server: sync.soocial.com 2. Username: your Soocial username 3. Password: your Soocial password 4. Port: 80 5. Set to include contacts synchronization 6. Set The Remote Database ./contacts

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Michael Thomas July 04, 2008 18:35

but, how do I get past "Step 1" in the setup sequence on the soocial web site, if my phone isn't supported?

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but, how do I get past "Step 1" in the setup sequence on the soocial web site, if my phone isn't supported?

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Daniel Spronk July 09, 2008 09:52

Hi Mptpro,

you don't *need* to setup the phone in our webapp, if you manually setup your phone. The setup in the Soocial webapp is for automatically configuring your phone, which is done by sending a text message.

Once you sync your phone, it will automatically appear on the 'Connections' page.

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Hi Mptpro, you don't *need* to setup the phone in our webapp, if you manually setup your phone. The setup in the Soocial webapp is for automatically configuring your phone, which is done by sending a text message. Once you sync your phone, it will automatically appear on the 'Connections' page.

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scionguy July 10, 2008 14:30

I see the settings you enter, but no mention of WHERE you enter those? What application is actually doing the syncing using those settings?

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- Stefan Fountain (Chief Monkey) July 10, 2008 14:39
  
  Hi there, the problem is that every phone is different and thus have different interfaces and menu structures where to fill in that information.
  
  We are working on a system that shows you how to set things up manually for every phone that we support but no ETA on that yet.
  
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- sandy November 14, 2008 05:38
  
  yes, where do you enter the settings?
  i'm using from china (w/ china number).
  
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I see the settings you enter, but no mention of WHERE you enter those? What application is actually doing the syncing using those settings?

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Arjun Kumar Parsi July 11, 2008 04:23

Hi scionguy, Can I know which Mobile phone you are using

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- scionguy July 11, 2008 13:08
  
  I'm using an HTC Tytn II (8525 on AT&T) running Windows Mobile 6.0.
  
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Hi scionguy, Can I know which Mobile phone you are using

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Simon de Haan July 18, 2008 09:18

Hi scionguy,

Windows Mobile phones aren't support yet sorry! Most phones have the software built-in but Windows Mobile hasn't.

Synthesis AG (http://www.synthesis.ch/) has some sync-client applications for Windows Mobile but we haven't tested those yet to see if they work with Soocial.

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Hi scionguy, Windows Mobile phones aren't support yet sorry! Most phones have the software built-in but Windows Mobile hasn't. Synthesis AG (http://www.synthesis.ch/) has some sync-client applications for Windows Mobile but we haven't tested those yet to see if they work with Soocial.

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ebidk September 03, 2008 09:09

I can't make it work on my Sony Ericsson W910i, can anyone tell me where exactly to put what?

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- Daniel Spronk September 19, 2008 08:36
  
  hey ebidk, the SE 910i should work fine. Sorry we missed your question. Would you care e-mailing us your username to support at soocial.com and we can take a look at the logs and see what might have gone awry.
  
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I can't make it work on my Sony Ericsson W910i, can anyone tell me where exactly to put what?

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Polle de Maagt September 07, 2008 17:26

Just tried to sync my Samsung i900 with Synthesis AG (http://www.synthesis.ch/) using
1. Server: sync.soocial.com
2. Username: your Soocial username (your email)
3. Password: your Soocial password

It took several loads to sync all my 1500 contacts, but it worked very well.

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- scionguy November 12, 2008 21:16
  
  I have an HTC 8925 (Tilt) with WM6.1 and tried to setup funambol, but it wont' take my credentials. I logged out/into the site to make sure I had the email address and password correct. Has the server changed to something different or is it looking for something other than the email/password used to login to the website?
  
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- LG Vu AndyB November 22, 2008 10:20
  
  This is encouraging because I'm considering buying a Samsung Eternity (SGH-a867) in the USA (ATT/Cingular carrier) and hope to sync it with my Mac running Microsoft Office 2008 for Mac's Entourage client. Alternatively, I can sync that to iCal & Mac Address Book. What about syncing to Google Calendar and Google Contacts?
  
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- LG Vu AndyB November 22, 2008 10:20
  
  This is encouraging because I'm considering buying a Samsung Eternity (SGH-a867) in the USA (ATT/Cingular carrier) and hope to sync it with my Mac running Microsoft Office 2008 for Mac's Entourage client. Alternatively, I can sync that to iCal & Mac Address Book. What about syncing to Google Calendar and Google Contacts?
  
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Just tried to sync my Samsung i900 with Synthesis AG (http://www.synthesis.ch/) using 1. Server: sync.soocial.com 2. Username: your Soocial username (your email) 3. Password: your Soocial password It took several loads to sync all my 1500 contacts, but it worked very well.

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tistef September 18, 2008 13:13

I can connect to the server but cannot go trough the authentication? any suggestion?

Thanks

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I can connect to the server but cannot go trough the authentication? any suggestion? Thanks

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Daniel Spronk September 19, 2008 08:06

Hi tistef,

if you could give us your username we could check out the logs and see what's going on. You can mail us at support a t soocial.com

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Hi tistef, if you could give us your username we could check out the logs and see what's going on. You can mail us at support a t soocial.com

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David September 23, 2008 21:17

Hi,

Wrong for me too ...
It gives "server does not respond"

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Hi, Wrong for me too ... It gives "server does not respond"

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Bart (Support Monkey) September 24, 2008 08:16

Hey David,

What phone are you trying to set up?

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Hey David, What phone are you trying to set up?

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David September 24, 2008 09:53

My phone is Nokia N95

It was working well two months ago ...

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My phone is Nokia N95 It was working well two months ago ...

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Bart (Support Monkey) September 24, 2008 13:58

David, you want to send your username to support )at) soocial.com I can see what I can find.

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David, you want to send your username to support )at) soocial.com I can see what I can find.

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David September 24, 2008 14:46

A message has been sent :)
I wait for your answer.

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A message has been sent :) I wait for your answer.

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DM October 31, 2008 14:25

Hi,

I have a Nokia 6120 Classic and would like to know where am I inputing all this data? You just said what to fill out but not WHERE.

Thanks

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- Arjun Kumar Parsi October 31, 2008 15:03
  
  Menu> settings>connectivity>sync>options> new sync profile
  
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Hi, I have a Nokia 6120 Classic and would like to know where am I inputing all this data? You just said what to fill out but not WHERE. Thanks

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czechman October 31, 2008 16:34

I have a Samsung F700v. There are loads of problems with the sync Feature on this phone. Can anyone point me in the right direction. I'd love to start using Soocial!

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I have a Samsung F700v. There are loads of problems with the sync Feature on this phone. Can anyone point me in the right direction. I'd love to start using Soocial!

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Bart (Support Monkey) November 01, 2008 09:57

Hey czechman,

Samsung phones don't seem to work out of the box. In this thread Polle de Maagt got his Samsung syncing using the http://www.synthesis.ch/ client. If you try that would you mind letting us know what you experience?

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Hey czechman, Samsung phones don't seem to work out of the box. In this thread Polle de Maagt got his Samsung syncing using the http://www.synthesis.ch/ client. If you try that would you mind letting us know what you experience?

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cpbotha November 12, 2008 23:01

My 2c:

Just got my soocial login, I'm ecstatic, thanks!!!

As mentioned above, I had to change the server version to 1.1 from the default 1.2 as setup by the soocial text. With 1.2 I kept getting sync error. The default setup text also setup a weird access point (TMo WEB) which I changed to 'always ask'.

I have a Nokia e71 on the t-mobile.nl network.

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My 2c: Just got my soocial login, I'm ecstatic, thanks!!! As mentioned above, I had to change the server version to 1.1 from the default 1.2 as setup by the soocial text. With 1.2 I kept getting sync error. The default setup text also setup a weird access point (TMo WEB) which I changed to 'always ask'. I have a Nokia e71 on the t-mobile.nl network.

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xandie November 13, 2008 19:51

I am using a LG CU720. How do i set it up. Please help!

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I am using a LG CU720. How do i set it up. Please help!

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pnminhln November 14, 2008 01:58

I want to conect to everyone by free call

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I want to conect to everyone by free call

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jbourne November 14, 2008 02:42

I have the Samsung SCH-U540
its a neat little phone, but you dont seem to support it.
I was wondering if there is a way to set it up, perhaps manually.

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I have the Samsung SCH-U540 its a neat little phone, but you dont seem to support it. I was wondering if there is a way to set it up, perhaps manually.

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sandy November 14, 2008 07:28

hi i'm using nokia e71 in china. you support the phone, but not the country for the quick setup. pls advise how to setup manually. thanks

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- Arjun Kumar Parsi November 14, 2008 09:23
  
  Menu> Tools > Sync > Options > New sync Profile
  1. Server: sync.soocial.com
  2. Username: your Soocial username
  3. Password: your Soocial password
  4. Port: 80
  5. Set to include contacts synchronization
  6. Set The Remote Database ./contacts
  
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- Matthew Weymar March 04, 2009 08:09
  
  This could use an update - or at least this is different for me on my e61i.
  NB - This is NOT working for me, so I am asking, not telling here...
  Sync has been moved under the Connectivity menu, so...
  Menu > Connect. > Sync > New sync Profile
  
  1. Applications > Contacts (and no others)
  > Include in sync - Yes
  > Local database - [C:Contacts.cdb]
  > Remote database - ./contacts
  > Synchronization type - Normal
  
  2. Connection settings
  > Server version > [1.2]
  > Server ID > sync. soocial.com{???}
  > Data bearer > [Internet]
  > Access point > [Always ask]
  > Host address > http://sync.soocial.com/
  > Port > 80
  > User name > {my User name}
  > Password > (my Password)
  > Allow sync requests > Yes
  > Accept all sync requests > Yes
  > Network authentic. > No
  
  Sync requests are showing "canceled" in the log.
  
  Suggestions?...
  
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- EDGE March 20, 2009 12:41
  
  Okay, I've got the above steps done, but I'm getting a "System Error" on my E71 when I try to "Syncronize". I choose "Syncronize" in the "Menu", it brings up the "connecting" window, lets me chose the network then gives the "Systems Error!" fault. Please help!
  
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- Andrew Ace July 24, 2009 11:50
  
  I had the same problem and fixed it by changing Server Version to 1.1. All other settings are the same as Matthew Weymar's above
  
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- Jan-Joost Kraal October 01, 2009 12:15
  
  I keep on getting 'invalid host' after following the instructions above....no clue what to do next
  
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- Jan-Joost Kraal October 01, 2009 12:15
  
  I keep on getting 'invalid host' after following the instructions above....no clue what to do next
  
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hi i'm using nokia e71 in china. you support the phone, but not the country for the quick setup. pls advise how to setup manually. thanks

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Roel Willems - Lifehacking.nl November 14, 2008 10:17

Iphone and Ipod touch can sync with Soocial.

You need to download the free Synthesis SyncML app from the app store and fill in the details mentioned above.

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Iphone and Ipod touch can sync with Soocial. You need to download the free Synthesis SyncML app from the app store and fill in the details mentioned above.

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habitus November 15, 2008 11:21

Hi
I have LG Vu990 and Im from Slovenia. Can I do this with my phone in Slovenia?
Thx
habitus

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Hi I have LG Vu990 and Im from Slovenia. Can I do this with my phone in Slovenia? Thx habitus

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jcc November 15, 2008 12:32

Can anyone help me with manual configuration for a Blackberry 8800?

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- Bart (Support Monkey) November 18, 2008 19:39
  
  Jcc, blackberry does not have syncing possibilities to be able to set up. That is why we are making a client that can be installed on the BlackBerry. We will start giving out an alpha release in the next weeks. I you want to be a tester. You can send a mail to support (at soocial dot com)
  
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Can anyone help me with manual configuration for a Blackberry 8800?

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cooknice November 17, 2008 19:54

I'm having the same issue I have a T-Mobile Wing (USA), and I wanted to know where do I go to add this information manually?

Thanks

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- Bart (Support Monkey) November 18, 2008 19:41
  
  Hey cooknice,
  
  That's a windows mobile device. There is software for it but you would have to buy it. We don't have a solution for that yet. Sorry.
  
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I'm having the same issue I have a T-Mobile Wing (USA), and I wanted to know where do I go to add this information manually? Thanks

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Guh November 18, 2008 19:05

Works on SE k618i

go to settings > synchronization >

server address: sync.soocial.com
username: your soocial username (ur email)
password: your soocial password
go down and make pick the correct connection
go down to Applications
tick the contacts check box
go back and enter App. settings
enter cotacts menu
database name: ./contacts
leave user and password empty
ok > back, save and start.

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Works on SE k618i go to settings > synchronization > server address: sync.soocial.com username: your soocial username (ur email) password: your soocial password go down and make pick the correct connection go down to Applications tick the contacts check box go back and enter App. settings enter cotacts menu database name: ./contacts leave user and password empty ok > back, save and start.

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EMPLOYEE
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Bart (Support Monkey) November 18, 2008 19:42

Great! Thank you for that Gupraset! That's why we love GetSatisfaction.

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Great! Thank you for that Gupraset! That's why we love GetSatisfaction.

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LG Vu AndyB November 21, 2008 20:57

I have an LG Vu cu915 touchscreen smartphone, is it supported? If not, will it be? Is it possible to sync the phone with google calendar and/or contacts?

I also have a Mac running Microsoft's Office 2008 and I use Entourage (instead of Outlook, or Mac address book or iCalendar.)

Thanks in advance

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I have an LG Vu cu915 touchscreen smartphone, is it supported? If not, will it be? Is it possible to sync the phone with google calendar and/or contacts? I also have a Mac running Microsoft's Office 2008 and I use Entourage (instead of Outlook, or Mac address book or iCalendar.) Thanks in advance

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Gordon Fontenot November 21, 2008 21:17

The mac issue can be solved easily by setting up Entourage to sync itself to the Mac Address Book. This is in preferences, under Sync Services.

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The mac issue can be solved easily by setting up Entourage to sync itself to the Mac Address Book. This is in preferences, under Sync Services.

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A83 November 22, 2008 17:01

I've got a SonyEricsson P1i and I don't get it to work...

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I've got a SonyEricsson P1i and I don't get it to work...

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roeeliav November 25, 2008 22:07

i don't understand how to set up my nokia 6230. where should i enter the manual settings

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- sibroller March 17, 2009 06:24
  
  well at least i found starting point:
  Settings -> Configuration -> Personal configuration settings -> Options -> Add new -> Synchronization
  
  but i still can't get it work...
  hope will find a solution soon.
  
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- Jeffrey June 13, 2010 04:05
  
  I have this same phone (technically a 6230b, if that matters). I did tried the auto-sync as 6230 which never worked. I tried as 6230i, and received Sync settings, but the Sync always failed. Any suggestions?
  
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- Bart (Support Monkey) June 15, 2010 10:38
  
  You can try to set it up manually. The sync can be started under menu / organiser / sync
  
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i don't understand how to set up my nokia 6230. where should i enter the manual settings

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Anders November 27, 2008 12:32

Hello. I have a SE C905 that I am trying to set up. I have tried to follow the instructiones, but when I try to sync it says "Session failed communication interupted". Help is appreciated!

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- ebidk November 27, 2008 17:38
  
  I have the exact same issue with my SE W910i.
  
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- ebidk November 27, 2008 17:38
  
  I have the exact same issue with my SE W910i.
  
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- Rachel November 27, 2008 22:59
  
  try putting http://sync.soocial.com/ instead of http://sync.soocial.com
  this worked for me.
  
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- Rachel November 27, 2008 22:59
  
  try putting http://sync.soocial.com/ instead of http://sync.soocial.com
  this worked for me.
  
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- Anders November 28, 2008 08:01
  
  Lovely. It worked! Tnx
  
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- czechman November 28, 2008 09:32
  
  Lovely!!!! It connects but now I get "decoding failed" error.
  
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- ebidk November 28, 2008 09:33
  
  YAY! This worked on my SE W910i too :D thanks.
  
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Hello. I have a SE C905 that I am trying to set up. I have tried to follow the instructiones, but when I try to sync it says "Session failed communication interupted". Help is appreciated!

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Lyanna December 02, 2008 11:28

I have an Iphone and downloaded the synthesis application from the iTunes store. I seem to be able to connect, but once I have (and the phone says it's syncing), I get an error back saying

"Invalid data from server (wrong URL?)"

Under connections on the Soocial site I do find the mention of a connection called "Synthesis AG SySync Client iPhone Contacts" which says the phone has never been synced yet. What can I do to make it work?

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- Bart (Support Monkey) December 04, 2008 15:53
  
  Lyanna,
  
  Did you go through all the threads here for the right settings? What settings do you have in the Synthesis client right now?
  
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I have an Iphone and downloaded the synthesis application from the iTunes store. I seem to be able to connect, but once I have (and the phone says it's syncing), I get an error back saying "Invalid data from server (wrong URL?)" Under connections on the Soocial site I do find the mention of a connection called "Synthesis AG SySync Client iPhone Contacts" which says the phone has never been synced yet. What can I do to make it work?

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Lyanna December 04, 2008 21:52

Of course I did.
My settings right now are:

1. Server: http://sync.soocial.com (I also tried with a forward slash after .com, same result
2. Username: your Soocial username (email address like everyone says)
3. Password: your Soocial password (changed it around a couple of times, no result)
4. Port: 80 ---> this I can't configure anywhere within Synthesis
5. Set to include contacts synchronization ---> can't configure this
6. Set The Remote Database ./contacts -----> can't configure this

SyncML version is set to automatic, it then automatically jumps to SyncML 1.1

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- Daniel Spronk December 11, 2008 11:15
  
  Hi Lyanna,
  
  Your settings are fine.
  we've had a look at where it's going wrong (although the Synthesis SyncML client is officially not supported by Soocial yet).
  
  It seems to bork on the note field. We've applied a fix to this and will be deploying this fix beginning of next week. I'm using this app for my iPhone as well (till we have our own) so I'm anxiously waiting for this fix as well!
  
  Hope this gives you the necessary info.
  
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- Lyanna December 11, 2008 11:17
  
  Yay! At least I know I'm not going bonkers :D
  If you are not supporting Synthesis, is there somewhat else I might use? (I'm guessing not, but you never know ...)
  
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Of course I did. My settings right now are: 1. Server: http://sync.soocial.com (I also tried with a forward slash after .com, same result 2. Username: your Soocial username (email address like everyone says) 3. Password: your Soocial password (changed it around a couple of times, no result) 4. Port: 80 ---> this I can't configure anywhere within Synthesis 5. Set to include contacts synchronization ---> can't configure this 6. Set The Remote Database ./contacts -----> can't configure this SyncML version is set to automatic, it then automatically jumps to SyncML 1.1

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Lyanna December 04, 2008 21:53

Sorry - Contacts is on
Forgot to mention that

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Sorry - Contacts is on Forgot to mention that

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abrax December 10, 2008 00:45

I have a Nokia 7360. I'm in Sweden, so I can't get the settings automatically. I get the message that I have the wrong settings for synchronization, but I don't know what I am doing wrong. I have entered the data as you have put it above (several times). What can I do to fix this?

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I have a Nokia 7360. I'm in Sweden, so I can't get the settings automatically. I get the message that I have the wrong settings for synchronization, but I don't know what I am doing wrong. I have entered the data as you have put it above (several times). What can I do to fix this?

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higui December 10, 2008 12:33

i have several problem as well: i have setted everything as you have described, and i connect to the remote server, but just after the label "starting syncronization" appears, an arror "impossibile to open databes" stops the operation. My phone is an LG kt610, it runs symbian third edition.
Higui

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- Bart (Support Monkey) December 11, 2008 09:08
  
  Hey Higui,
  
  You made a typo in the settings. ./contacats should be ./contacts If you change that it should work.
  
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i have several problem as well: i have setted everything as you have described, and i connect to the remote server, but just after the label "starting syncronization" appears, an arror "impossibile to open databes" stops the operation. My phone is an LG kt610, it runs symbian third edition. Higui

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Lyanna December 11, 2008 09:22

Ok, look, I really want to get this to work but apparently no one at Soocial is inclined to look into the matter further. I'm actually pretty disappointed by now.

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- Bart (Support Monkey) December 11, 2008 10:03
  
  Lyanna, niet boos worden!
  
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Ok, look, I really want to get this to work but apparently no one at Soocial is inclined to look into the matter further. I'm actually pretty disappointed by now.

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Lyanna December 11, 2008 10:06

Daar heb ik natuurlijk weinig aan. Ik wil mijn contacts synchroniseren, dat lukt niet, en vervolgens laten jullie zes dagen niets van je horen, terwijl mensen die na mij problemen hebben wel worden beantwoord.

Dat noem ik niet bepaald service. En als je me dan ook nog moet gaan vertellen dat ik niet boos moet worden, dan helpt dat niet bepaald mee. Dat snap je toch zelf ook wel?

Maar goed, laat anders maar zitten hoor, er zijn vast nog wel andere sync methoden waar ik Soocial niet voor nodig heb. Veel succes er mee.

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- Bart (Support Monkey) December 11, 2008 10:16
  
  Niet boos worden was mijn eerste commentaar. Ik ben de laatste 10 minuten bezig geweest om te kijken wat er misgaat bij je. Het probleem is dat ik geen goede reden kan vinden waarom het niet lukt.
  
  De sync server setting is goed. Want ik zie wel een sync verzoek binnenkomen. (op 4 december)
  
  Maar de sync wordt voortijdig beëindigd zonder foutmelding.
  
  De reden dat ik niet gereageerd heb is omdat ik een collega wilde vragen naar zijn instellingen. Hij gebruikt ook Synthesis. En ik ben het verder vergeten...sorry.
  
  Ik wil dit graag voor je oplossen. Je mag mij mailen op bart at soocial com
  
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- Bart (Support Monkey) December 11, 2008 12:06
  
  Lyanna!
  
  You did a full sync!! What changed?
  
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- Lyanna December 11, 2008 12:08
  
  As suggested in my email to you earlier, it was the photo's in my contacts that screwed things up. After deleting all of them, I could sync without a hitch. It's a shame though - I would love to sync my photo's. But apparently I'll have to do without them for now.
  
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- Bart (Support Monkey) December 11, 2008 12:55
  
  We are working hard right now on being able to support pictures. We are not sure how the synthesis client deals with them since it is a third party product.
  
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- Lyanna December 11, 2008 12:57
  
  That's what I figured ;)
  But thanks!
  
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Daar heb ik natuurlijk weinig aan. Ik wil mijn contacts synchroniseren, dat lukt niet, en vervolgens laten jullie zes dagen niets van je horen, terwijl mensen die na mij problemen hebben wel worden beantwoord. Dat noem ik niet bepaald service. En als je me dan ook nog moet gaan vertellen dat ik niet boos moet worden, dan helpt dat niet bepaald mee. Dat snap je toch zelf ook wel? Maar goed, laat anders maar zitten hoor, er zijn vast nog wel andere sync methoden waar ik Soocial niet voor nodig heb. Veel succes er mee.

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Daniel Spronk December 11, 2008 11:13

Hi Lyanna,

please see my reply to your question where you outline your settings for the iPhone.

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Hi Lyanna, please see my reply to your question where you outline your settings for the iPhone.

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Alexander December 27, 2008 20:45

Does anyone know how to do a manual setup of a Nokia 6300?

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Does anyone know how to do a manual setup of a Nokia 6300?

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rokrr December 28, 2008 17:49

I use Motorola Razr V8, I'm from Croatia, so I had to set up my phone manually. I don't have an option to set up port (port 80), so i beliave that port 80 is default port!?

When I try to sync with my phone, I get an error message on authorisation.
Please, advice!

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- Bart (Support Monkey) December 31, 2008 12:34
  
  I replied to your mail. rokkr
  
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- Ronald Pusic October 01, 2009 13:27
  
  I'm from the same country, same settings (no port 80 option) and the same authorization problem? Any solution?
  
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- Bart (Support Monkey) October 02, 2009 14:24
  
  Ronald, your phone won't work yet. We need to make our servers understand Motorola's better. Not sure when that will be done.
  
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- Ronald Pusic October 03, 2009 18:10
  
  ...sorry for not mentioning, but i use Nokia 6288.
  
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- Ronald Pusic October 03, 2009 18:11
  
  ...sorry for not mentioning, but i use Nokia 6288.
  
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- Bart (Support Monkey) October 05, 2009 15:33
  
  Ronald, you should be able to sync fine. Don't need to set the port. Want to drop us a mail with the setting you currently have? support (at soocial dot com)
  
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I use Motorola Razr V8, I'm from Croatia, so I had to set up my phone manually. I don't have an option to set up port (port 80), so i beliave that port 80 is default port!? When I try to sync with my phone, I get an error message on authorisation. Please, advice!

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Emil Sit January 05, 2009 16:27

Has anyone tried to use Funambol's Blackberry Plugin? I tried it using the settings here and got a 500 Internal Server Error response.

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- Sander Spek January 06, 2009 19:10
  
  I can get Funambol's BB plugin to work with Funambol itself, but not with Soocial. The only way I manage to sync my phone with Soocial is to use Outlook as an intermediary. (Sync with Outlook via the Blackberry Desktop Client, and then sync Outlook with Soocial.)
  
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Has anyone tried to use Funambol's Blackberry Plugin? I tried it using the settings here and got a 500 Internal Server Error response.

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io41 January 07, 2009 20:05

My sync worked perfectly with my Sony Ericsson, but I'm having difficulty making it work with my Nokia N70. It says:
1. Connecting
2. Initialising
3. Sync Incompl.
4. Connection error

Message no. 3 above is shown only for a half a second. My user name is tim@io41 (of course add .com to the end of that) in case there is any useful information to be seen in the logs.

Many thanks!!

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- Bart (Support Monkey) January 08, 2009 14:56
  
  Tim, did you enter all the settings right? I can't see any logs for that phone in your account. Username right? Server version 1.1? Can you list your settings here?
  
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My sync worked perfectly with my Sony Ericsson, but I'm having difficulty making it work with my Nokia N70. It says: 1. Connecting 2. Initialising 3. Sync Incompl. 4. Connection error Message no. 3 above is shown only for a half a second. My user name is tim@io41 (of course add .com to the end of that) in case there is any useful information to be seen in the logs. Many thanks!!

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Patsachol February 08, 2009 04:46

I have a Nokia 3110 and it doesn't allow manual setup - the sync settings need to come via SMS - is the SMS setup service going to be back anytime soon?

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I have a Nokia 3110 and it doesn't allow manual setup - the sync settings need to come via SMS - is the SMS setup service going to be back anytime soon?

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Ian Corbett February 10, 2009 21:10

I have used several other SyncML services but cannot seem to get Soocial to work on my Motorola RAZR v3xx though it works fine with three other services. Arjun Kumar Parsi refers to the ./contacts "Remote Database" and that seems promising as a "Data Path" for this phone but with or without the ./ (other services generally use simply "contacts" or "card" it seems to crash my phone (to the point that I must remove the battery to reset it).

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I have used several other SyncML services but cannot seem to get Soocial to work on my Motorola RAZR v3xx though it works fine with three other services. Arjun Kumar Parsi refers to the ./contacts "Remote Database" and that seems promising as a "Data Path" for this phone but with or without the ./ (other services generally use simply "contacts" or "card" it seems to crash my phone (to the point that I must remove the battery to reset it).

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Meshane February 15, 2009 16:20

Can someone tell me how I can setup my Pantech Slate C530 to sync with my contacts in Soocial?

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- Bart (Support Monkey) March 03, 2009 15:55
  
  Seems to be windows mobile. We don't have a client for that yet.
  
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Can someone tell me how I can setup my Pantech Slate C530 to sync with my contacts in Soocial?

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keithshoe March 03, 2009 04:05

Does snyc work with Sprint Centro?

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- Stefan Fountain (Chief Monkey) May 06, 2009 09:22
  
  No, no Palm OS support yet.
  
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Does snyc work with Sprint Centro?

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jjsegota March 04, 2009 12:31

I have a Motorola V3. In the manual setup, there is no setting for Ports, however there is one for Data Paths. Can anyone help me set my phone up?

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- Stefan Fountain (Chief Monkey) May 06, 2009 09:23
  
  Ports will automatically grab port 80 so you should be fine, the datapaths are ignored and actually one of the dumbest settings engineers could have put in the phone. Have you been able to sync this phone with Soocial yet?
  
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I have a Motorola V3. In the manual setup, there is no setting for Ports, however there is one for Data Paths. Can anyone help me set my phone up?

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Ethan April 29, 2009 20:13

I'm using an LG scoop, is there a way for me to do this?

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- Stefan Fountain (Chief Monkey) May 06, 2009 09:27
  
  Hi Ethan, can you specify which Scoop it is? If it's the LG CU320 then you should be able to sync with Soocial. However you will have to set it up manually - somewhere in your phone the settings mentioned above should be filled-in and you should have a working internet connection on the phone. Drop us a line if you were able to sync!
  
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- Ethan February 18, 2010 23:54
  
  Wow. Forgot I posted this, sorry. It's the AX260 Scoop.
  
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  Wow. Forgot I posted this, sorry. It's the AX260 Scoop.
  
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I'm using an LG scoop, is there a way for me to do this?

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pat May 26, 2009 15:18

I'm using a Moto q9 m and have been reading on how to do this. all im trying to do is find something that will sync my contacts to my pc in case my phone dies. i've tried outlook mobile and nothing works. i downloaded soocial and followed the instructions on windows mobile to enter in the required info. but it says it cannot connect to the server and none of my contacts are sync to my soocial page.can anyone help?

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- Bart (Support Monkey) May 29, 2009 13:22
  
  Pat, unfortunately we do not support Windows Mobile at this point. There is an application available that will enable this. But it is not free:
  http://www.synthesis.ch
  
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I'm using a Moto q9 m and have been reading on how to do this. all im trying to do is find something that will sync my contacts to my pc in case my phone dies. i've tried outlook mobile and nothing works. i downloaded soocial and followed the instructions on windows mobile to enter in the required info. but it says it cannot connect to the server and none of my contacts are sync to my soocial page.can anyone help?

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Marcel September 30, 2009 04:39

Hi guys,
Don't seem to get it to work on my Nokia e71. I Tried all the above mentioned but with no results at all. The phone says syteemfout. Can anyone please help??
Marcel

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- Bart (Support Monkey) October 05, 2009 15:34
  
  Marcel, we can get this to work. what settings do you have now? Please list them all.
  
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Hi guys, Don't seem to get it to work on my Nokia e71. I Tried all the above mentioned but with no results at all. The phone says syteemfout. Can anyone please help?? Marcel

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Ludgy LaRochelle November 10, 2009 21:15

Hi, I have a Samsung Impression. What can I do to sync it to Soocial?

Thx,

Ludgy

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- Bart (Support Monkey) November 11, 2009 09:10
  
  Doing quick lookup on the specs. Syncing with online services might not be supported by this phone. The only way to sync your phone seems to be with a desktop software.http://www.att-phones.org/data-sync-s...
  
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Hi, I have a Samsung Impression. What can I do to sync it to Soocial? Thx, Ludgy

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pgvelez November 11, 2009 17:35

Hello. Great product but was just wondering if it works for the HTC Hero, an Android phone and if so, how? Thanks.

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- Bart (Support Monkey) November 13, 2009 08:50
  
  No support for android yet pgvelez. we are working out plan to be able to release a client for it. Thanks for asking.
  
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Hello. Great product but was just wondering if it works for the HTC Hero, an Android phone and if so, how? Thanks.

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sayoles November 17, 2009 20:26

Tried syncing my Nokia e51. Error message said the database could not be opened. Any thoughts/solutions?

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- Bart (Support Monkey) November 18, 2009 09:30
  
  Can you list the settings you have entered to your phone?
  
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Tried syncing my Nokia e51. Error message said the database could not be opened. Any thoughts/solutions?

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sayoles November 18, 2009 09:44

I got it figured out! The problem was the missing period before "/contacts".

Entered "./contacts" and now it works fine.

What a great program! Am only using it to sync phone numbers and it works like a charm. What I particularly love about Soocial is that it labels each phone number in a similar manner to my Nokia symbian phone. Since I am specific about the designations (private vs. work, and mobile vs. landline, etc), it's great because each number can have as many tags as needed.

In a world where each person now seems to have multiple phone numbers (work mobile, private mobile, direct work line, home fax, work fax, etc etc etc), anything less seems inadequate.

Many thanks + pls keep up the lovely work!

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I got it figured out! The problem was the missing period before "/contacts". Entered "./contacts" and now it works fine. What a great program! Am only using it to sync phone numbers and it works like a charm. What I particularly love about Soocial is that it labels each phone number in a similar manner to my Nokia symbian phone. Since I am specific about the designations (private vs. work, and mobile vs. landline, etc), it's great because each number can have as many tags as needed. In a world where each person now seems to have multiple phone numbers (work mobile, private mobile, direct work line, home fax, work fax, etc etc etc), anything less seems inadequate. Many thanks + pls keep up the lovely work!

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Larry November 21, 2009 05:41

Hello I have problems trying to setup Soocial on my Nokia E72...seems that E72 does not have Sync and does not accept MFE installation. Does anyone has positive experience or solution to enlighten me?

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- Bart (Support Monkey) November 23, 2009 10:46
  
  Hey Larry,
  
  From the main menu, go to the "Tools" folder and select the "Sync" icon.
  From the Sync screen, select "Options"->"New sync profile" and enter the following:
  
  Sync profile name: Soocial
  Select "Applications" then "Contacts"
  Include in sync: Yes
  Remote database: ./contact/
  Synchronisation type: Normal
  Select "Back" then "Back" then "Connection settings"
  Server version: 1.1
  Data bearer: Internet
  Host address: http://sync.soocial.com/
  Port: 80
  User name: ----
  Password: ----
  Allow sync requests: Yes
  Accept all sync reqs.: No
  Network authentic.: No
  
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Hello I have problems trying to setup Soocial on my Nokia E72...seems that E72 does not have Sync and does not accept MFE installation. Does anyone has positive experience or solution to enlighten me?

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merijnpeeters December 07, 2009 14:26

Hi,

I'm trying to get my Samsung Star sync with soocial. It seems to connect, but I always get the reply 'receiving failed'. After searching a while on the internet, I think the problem might be that the Samsung Star only supports Syncml version 1.2, and soocial only supports version 1.1. Is this correct, or is something else wrong?
By the way, in my soocial 'connections' tab, my phone appears with the picture of a brick, saying it has never synced with soocial before. So it seems some contact really was made between the phone and the server, but then it failed...

Many thanks !

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- Bart (Support Monkey) December 07, 2009 15:06
  
  Hey Merijn,
  
  Your phone tries to do a one way sync. Our servers do not accept that. Can you set your phone to sync two way?
  
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Hi, I'm trying to get my Samsung Star sync with soocial. It seems to connect, but I always get the reply 'receiving failed'. After searching a while on the internet, I think the problem might be that the Samsung Star only supports Syncml version 1.2, and soocial only supports version 1.1. Is this correct, or is something else wrong? By the way, in my soocial 'connections' tab, my phone appears with the picture of a brick, saying it has never synced with soocial before. So it seems some contact really was made between the phone and the server, but then it failed... Many thanks !

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merijnpeeters December 07, 2009 20:43

Bart,

I tried that as well several times before, but then I got a 'decoding failed' message...
Anyway, I just tried it again (at about 21:40), same message.

Merijn

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- Bart (Support Monkey) December 08, 2009 15:01
  
  Also seems like you have settings entered for sync calendars and stuff. Soocial only does contacts. Can you turn of syncing:
  Memos or Notes
  Schedules of Calendars
  Todo's
  Memos
  
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Bart, I tried that as well several times before, but then I got a 'decoding failed' message... Anyway, I just tried it again (at about 21:40), same message. Merijn

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merijnpeeters December 09, 2009 09:33

Strange, since I actually had those switched off... Just to be sure I deleted the complete sync profile and set it up again from the beginning, with only selecting contacts. Still the same problem...

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- Bart (Support Monkey) December 09, 2009 13:55
  
  Merijn,
  
  I deleted the phone from the www.soocial.com/connections page. I am hoping this might solve it. Can you try once more?
  
  We do not have a lot of experience with Samsung telephones. Seems like there ain't many that actually properly support syncml. But we seem to be close for your phone.
  
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Strange, since I actually had those switched off... Just to be sure I deleted the complete sync profile and set it up again from the beginning, with only selecting contacts. Still the same problem...

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merijnpeeters December 09, 2009 15:07

Damn, still no luck !

At this moment, I get the sync from my Mac to my phone via :
address book Soocial Hotmail Memotoo (which uses funambol) Samsung Star

This works perfectly, but it's a shame that I have to go through so many steps, because the more steps I use, the more room for error...

Anyway, the Memotoo sync works well, if that information may be helpful to find the problem?

Thanks a lot already for all the effort !
I appreciate it !

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Damn, still no luck ! At this moment, I get the sync from my Mac to my phone via : address book <-> Soocial <-> Hotmail <-> Memotoo (which uses funambol) <-> Samsung Star This works perfectly, but it's a shame that I have to go through so many steps, because the more steps I use, the more room for error... Anyway, the Memotoo sync works well, if that information may be helpful to find the problem? Thanks a lot already for all the effort ! I appreciate it !

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merijnpeeters December 09, 2009 15:08

Whoops, it seems the nice arrows I made didn't come through...

It is :
Mac Address Book - Soocial - Hotmail - Memotoo - Samsung Star

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- Bart (Support Monkey) December 09, 2009 15:48
  
  what settings do you have for the contacts database?
  seems like you have ./contacts/ now. Could you try either ./contacts or just contacts?
  
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Whoops, it seems the nice arrows I made didn't come through... It is : Mac Address Book - Soocial - Hotmail - Memotoo - Samsung Star

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merijnpeeters December 09, 2009 16:36

Both of these give the 'decoding failed' message as well

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- Bart (Support Monkey) December 10, 2009 14:22
  
  merijn, really sorry you can't get it to work. We need to dig in to it. We are looking in to buying a Samsung Star so we can do some testing to see what the phone expects from us.
  
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Both of these give the 'decoding failed' message as well

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elvis.kslee December 18, 2009 15:32

good

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good

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elgolfillo January 25, 2010 13:27

Hello we check the same configuration between one SE k800 and in samsung F700v

in SE works correctly, but in the F700v appears the message error: "not possible connect with the PIM point"

I read in samsung phone works bad or not works. Some body could synchronice it with Soocial?

in fact I dont sure why we cannot import csv files and cfv files.
thanks for your help

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- Bart (Support Monkey) January 26, 2010 14:14
  
  Samsung phones could be a problem. We are working on supporting them better. Might take a while though.
  
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Hello we check the same configuration between one SE k800 and in samsung F700v in SE works correctly, but in the F700v appears the message error: "not possible connect with the PIM point" I read in samsung phone works bad or not works. Some body could synchronice it with Soocial? in fact I dont sure why we cannot import csv files and cfv files. thanks for your help

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Ethan March 07, 2010 18:20

I'm using an LG scoop AX260 model, is there a way for me to do this?

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I'm using an LG scoop AX260 model, is there a way for me to do this?

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Cássio Rosas March 23, 2010 16:46

Can anyone guide me what is the setting for the service manual synchronization Samsung S800 Jet? Thanks in advance.

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  Do the automatic settings messages not work?
  
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Can anyone guide me what is the setting for the service manual synchronization Samsung S800 Jet? Thanks in advance.

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Cássio Rosas March 23, 2010 23:38

Bart, the automated system Soocial not send me messages at all. So I need to know how to manually configure the system from Samsung to synchronize the contacts. If anyone can help I appreciate.

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- Bart (Support Monkey) March 24, 2010 15:28
  
  I gave the instructions here. Please let us know if that does it for you. http://gsfn.us/t/uw5k
  
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Bart, the automated system Soocial not send me messages at all. So I need to know how to manually configure the system from Samsung to synchronize the contacts. If anyone can help I appreciate.

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FWIW, I successfully used the following configuration on a Nokia E51

1st: If you have the phone partially/incorrectly set up as a connection, you may need to delete it first under the "Connections" section of the Website.




Menu --> Tools --> Sync --> Options --> New Sync Profile

(Just create new/blank, rather than copying)



  Sync Profile Name:  Soocial    (whatever you like...)



  Applications:

     Contacts:

         Include in Sync:   Yes

         Database:          Contacts

         Sync. Type:        Both      (whichever you want)


     Set all other apps Include in Sync: "No"




  Connection Settings:

     Server Version:         1.1

     Data Bearer:            Internet

     Access point:           Always Ask                 (whatever)

     Host Address:           http://sync.soocial.com/

     Port:                   80

     Username:               your@email.address

     Password:               YourPassword

     Allow Sync Requests:    yes 

     Accept All Sync Reqs:   yes 

     Newwork Auth:           no            (I'm using 3g)

Hope that helps someone...

- bobb

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Bart (Support Monkey) April 07, 2010 09:57

Thanks Bob! This will work for any Nokia S60 3rd Edition. For users that are not sure what version their Nokia device runs on:
http://www.forum.nokia.com/devices/ma...

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FWIW, I successfully used the following configuration on a Nokia E51 1st: If you have the phone partially/incorrectly set up as a connection, you may need to delete it first under the "Connections" section of the Website. <pre> Menu --> Tools --> Sync --> Options --> New Sync Profile (Just create new/blank, rather than copying) Sync Profile Name: Soocial (whatever you like...) Applications: Contacts: Include in Sync: Yes Database: Contacts Sync. Type: Both (whichever you want) Set all other apps Include in Sync: "No" Connection Settings: Server Version: 1.1 Data Bearer: Internet Access point: Always Ask (whatever) Host Address: http://sync.soocial.com/ Port: 80 Username: your@email.address Password: YourPassword Allow Sync Requests: yes Accept All Sync Reqs: yes Newwork Auth: no (I'm using 3g) </pre> Hope that helps someone... - bobb

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brijacob May 01, 2010 05:58

hello, i am using a nokia 2330 classic, how do i sync it. please help! thanks

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- Bart (Support Monkey) May 03, 2010 06:57
  
  Did you try to set it up from the www.soocial.com/connections page? Or direct http://www.soocial.com/connections/ph...
  
  If you want to set it up manually you can use these intructions: http://community.soocial.com/soocial/...
  
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hello, i am using a nokia 2330 classic, how do i sync it. please help! thanks

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Alejandro June 29, 2010 20:09

Hi ! I have a nokia 5130 XpressMusic and it's just have Pop2 and Imap, would this work to sync my contacts with gmail? And if the answers is yes how do I enter to the configuration screen?

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- Alejandro June 29, 2010 20:13
  
  My country it isn't supported for automatic configuration!
  
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- Bart (Support Monkey) June 30, 2010 12:54
  
  Can you use the automatic setup? http://www.soocial.com/connections/ph...
  
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- Alejandro June 30, 2010 16:38
  
  No ! My country is not supported for automatic setup
  
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- Bart (Support Monkey) June 30, 2010 21:21
  
  Sorry, I completely missed that one. These are specific instructions for that device: http://community.soocial.com/soocial/...
  
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Hi ! I have a nokia 5130 XpressMusic and it's just have Pop2 and Imap, would this work to sync my contacts with gmail? And if the answers is yes how do I enter to the configuration screen?

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Sergey Velbovets February 10, 2011 14:52

I agree

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  Agree with what?
  
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I agree

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Evgeniy Galkin February 10, 2011 14:53

No ! My country is not supported for automatic setup

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  What phone model do you have? What is your country?
  
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No ! My country is not supported for automatic setup

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prismaustin April 12, 2011 20:39

I am in Canada, but cannot get my cell phone to sync via webapp, so then I tried to sync manually. Typing in sync.soocial.com does not work and gives me a ":-)" pic in green. What am I doing wrong?

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- Stefan Fountain (Chief Monkey) April 12, 2011 20:45
  
  Hi there, typing in sync.soocial.com in your phone's browser will not work.
  
  You need to install a client on your phone first (if it's a smart phone). If you have a feature phone like a Nokia or SonyEricsson then you need to use our website to send you a configuration message to your cellphone (login/create a Soocial account on www.soocial.com then go to http://www.soocial.com/connections/ph... )
  
  Hope that helps!
  
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I am in Canada, but cannot get my cell phone to sync via webapp, so then I tried to sync manually. Typing in sync.soocial.com does not work and gives me a ":-)" pic in green. What am I doing wrong?

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prismaustin April 12, 2011 20:49

It is a samsung corby pro. I tried to use the webapp to send a config msg, but it didn't not go thru. I chose Canada as my country, but it does not show my service provider (Rogers). Help!

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- Stefan Fountain (Chief Monkey) April 12, 2011 21:21
  
  Hi there, yes you're right Rogers is missing. Bad us.
  
  We'll look into adding Rogers to the carriers. Unfortunately there is no work around for it in the mean time. Let's see how quickly we can add it for you.
  
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It is a samsung corby pro. I tried to use the webapp to send a config msg, but it didn't not go thru. I chose Canada as my country, but it does not show my service provider (Rogers). Help!

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Bart (Support Monkey) April 13, 2011 07:25

Actually not really bad us. More like bad Canadian Authorities. We have investigated this last year and got this response from out settings messages provider:

"At present we have no routes into Roger Wireless and therefore unable to deliver. This is more about the Canadian Authorities and restrictions being applied against supplies where the traffic volumes are very low."

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Actually not really bad us. More like bad Canadian Authorities. We have investigated this last year and got this response from out settings messages provider: "At present we have no routes into Roger Wireless and therefore unable to deliver. This is more about the Canadian Authorities and restrictions being applied against supplies where the traffic volumes are very low."

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lajkilajk February 13, 2012 15:32

does anyone know the corresponding setting to this "./contacts" for groups sync?
tried ./contacts and ./groups but after i turn on the group sync as well, i get an error :/

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- Bart (Support Monkey) February 13, 2012 15:37
  
  Groups sync is not supported for those phones.
  
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does anyone know the corresponding setting to this "./contacts" for groups sync? tried ./contacts and ./groups but after i turn on the group sync as well, i get an error :/

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